Property developer Comfort Homes has accused one of its clients of running a sustained smear campaign to evade repayment of a loan facility that was already ruled upon by the court.
Chief Executive Officer Dr.Ezekiah Kariuki Mwangi has dismissed allegations by Lucy Muthoni Kamuigua who has been attacking the firm on TikTok and other social media platforms as deliberate attempts to twist facts and mislead the public.
Mwangi says Lucy, together with her daughter Jacqueline Wambui Murimu, has resorted to defamation and emotional blackmail after losing a Ksh3.5 million loan case in court.
“This is a clear case of manipulation and misinformation. We helped her clear a debt she had taken elsewhere, and now she’s turning around to discredit the very institution that rescued her,” the CEO said.
According to documents presented by Comfort Homes, Lucy first approached the firm in 2020 seeking help to offset a Ksh2 million loan she had obtained from another lender. Comfort Homes agreed to buy off that debt and entered into a legally binding repayment agreement.
Under the arrangement, Lucy received Ksh1.2 million, later topped up with Ksh800,000, using her Ruiru property as collateral. She later returned seeking an additional Ksh100,000 for travel expenses, allegedly to pursue business deals abroad.
Despite multiple engagements and extensions, Mwangi says Lucy defaulted, then turned to the police, DCI, and the DPP in an effort to criminalize a civil agreement. All the investigative agencies reportedly found no wrongdoing on the part of Comfort Homes.
In 2023, the Chief Magistrate’s Court in Nairobi ruled in favor of the company, ordering Lucy to pay Ksh3.5 million in 24 monthly instalments of Ksh145,800 effective June 1, 2025.
The ruling further directed her to appoint an independent agent to collect rent from her Plot No. B124 in Ruiru, with all proceeds remitted directly to her loan account until full repayment. The court also limited her access to the property until the debt is cleared.
Despite this clear judgment, the company says Lucy and her daughter have since turned to social media theatrics, spreading “malicious and defamatory” videos to damage the company’s name.
Comfort Homes has now filed a contempt of court case against the two, accusing them of deliberately disobeying the court order and continuing to mislead the public. The firm wants them barred from publishing any further defamatory content until the outstanding amount currently Ksh2.9 million is fully settled.
“We have 18 years in business, over 30,000 clients, and 700 employees. Our reputation is built on trust, not deception. What they’re doing is a smear tactic to avoid repaying what they owe,” Mwangi asserted.
So far, Lucy has only paid Ksh597,400, leaving the bulk of the court-ordered loan unpaid.
Comfort Homes maintains that it will pursue every legal avenue to recover the remaining amount and protect its brand from what it calls “calculated social media blackmail.
